Contacts

Contact Categories

Your Benefits

Benefits Enrollment

Hitachi Benefit Pool Service Center

1-844-318-3274
Mon–Fri, 7 a.m.–7 p.m. CT
Website
Company Key: hitachi (lower case)

Your Health and Wellbeing

Medical

Anthem

1-877-411-1637
Website

Weight Loss

AskNow

Website

WellPerk Reimbursement

AskNow

Website

Smoking Cessation

AskNow

Website

Prescription Drugs (Anthem Plans)

CVS Caremark

1-855-311-3078
Website
Company Key:
hitachi (lower case)

Employee Assistance Program (EAP)

ComPsych

1-877-492-6276
TRS: Dial 711
Website
Web ID: Hitachi

Back and Joint Pain Support

Hinge Health

1-855-902-2777
Email
Website
Employer: Hitachi

Benefits Enrollment

Hitachi Benefit Pool Service Center

1-844-318-3274
Mon–Fri, 7 a.m.–7 p.m. CT
Website
Company Key: hitachi (lower case)

Health Savings Account (HSA)

HSA Bank

1-800-357-6246
Website

LGBTQ+ Health

Included Health

Member Hub
1-877-916-2497
Website

Medical

Kaiser Permanente

1-800-464-4000
Website

Medical – Telemedicine (Anthem Plans)

LiveHealth Online

1-888-548-3432
Website

Diabetes and Hypertension Management

Livongo

1-800-945-4355
Website

Dental

MetLife Dental

Plan Number/Network: 0243247
1-800-438-6388
Website

Healthcare Advocacy and Concierge Services

TouchCare

1-866-486-8242
Email

Medicare

Medicare Choice Group

1-855-482-0574
Website

Medicare/Social Security

Social Security Administration

1-800-772-1213
1-800-325-0778 (TTY)
Website

Vision

Vision Service Plan (VSP)

1-800-877-7195
Website

Your Money

Business Travel Accident Insurance

AskNow

Website

Workers’ Compensation

AskNow

Website

Flexible Spending Accounts

Businessolver/MyChoice

1-844-318-3274
Mon–Fri, 8 a.m.–8 p.m. CT
Website

Deferred Compensation Plan

Fidelity

Plan/Group Number: 05054
1-800-835-5095
5:30 a.m.–9 p.m. ET
Website

401(k) Retirement Savings Plan

Fidelity

Plan/Group Number: 93515
1-800-835-5095
Mon–Fri, 8 a.m.–8 p.m. ET
Website

Student Loans

IonTuition

1-855-456-2656
Website

Basic Life/AD&D, Optional and Dependent Life Insurance

Lincoln Financial

Plan/Group Number:
SA3-860-066533-01
1-888-287-8494
1-888-786-2688 (Optional Life portability)
Website
Company Code: HITACHIVANTARA

Long-Term Disability

Lincoln Financial — Disability

Plan/Group Number: GF 060-066533-01
1-800-291-0112
Website

Home Financing

Rocket Mortgage

1-800-443-3450
Website

Short-Term Disability

The Larkin Company

1-866-923-3336

Critical Illness, Accident, Hospital Insurance

Voya

1-877-236-7564
Website

Commuter Benefits

WageWorks

1-877-924-3967
Mon–Fri, 5 a.m.–5 p.m. PT
Website
ID code: Last 4 digits of your SS#

Your Perks and Family

Adoption Assistance

AskNow

Website

Time Away

AskNow

Website

Educational Assistance

AskNow

Website

Hitachi Perks

BenefitHub

Phone: 1-866-664-4621
Email
Website
Referral code: I967Q3

Back-up Care and Family Support

Bright Horizons

Back-Up Care Support: 1-877-BH-CARES (1-877-242-2737)
Elder Care Support: 1-833-BH-ELDER (1-833-243-5337)
Website

Identity Theft and Credit Monitoring

Experian IdentityWorks

1-866-252-0121
Website

Auto and Home Insurance

Farmers GroupSelect

1-800-438-6381
Hours: 24-hour claim reporting
Website

Pet Insurance

Fetch

1-800-809-9200
Website

Family Planning and Menopause

Inflection

Email

Travel Assistance

International SOS (ISOS)

Plan/Group Number: 11BCPS000207
215-942-8226
Outside of US:
London +44 (0)20 8762 8008
Singapore +65 6338 7800
Sydney +61 2 9372 2468
Hours: 24 hours a day, seven days a week
Website

Scholarship Program

ISTS

1-855-670-4787
1-855-670-ISTS
Hours: Mon–Fri 8am–5pm CT
Website

Legal Assistance

MetLife

1-800-821-6400
Website
Access Code: GetLaw

Parenting Support

Rethink Benefits

1-800-714-9285
Email
Website
Enrollment code: HBPRethink

Your Time Away

Time Away

AskNow

Website

Leaves of Absence

The Larkin Company

1-866-923-3336